第九条和非歧视投诉
有关更多信息，请访问 Title IX website 或者机会平等和非歧视 policy information. 提交在线标题IX报告.
第九条临时协调员凯利·杜里克-埃德尔， titleix@makemyportfolio.net; 218-625-4444; 218-723-5961; Tower Hall, Room 2106
史黛西·戴德里克，修正案第九条的代理人， sdeadric@makemyportfolio.net; 218-723-6299; Burns Wellness Center, Room 258
所有其他投诉
步骤1:回顾当前政策
View the Catalog, Student Handbook or my.CSS for information regarding College policies and procedures about complaint practices. Existing policies and procedures may already exist to resolve the complaint.
第二步:非正式解决
We encourage students to seek resolution to any concerns by discussing them informally with a staff member at the College. The student must first attempt to resolve the problem by contacting the relevant department directly and requesting a review of their situation.
第三步:正式决议
If you’re unable to resolve your concern through the College complaint policies and procedures or informally with the department, please reach out to the department contacts and organizations below. The student should follow up with an e-mail to the department’s representative and detail the issue for documentation.
Academic Affairs
Ryan Sandefer，学术事务副总裁， rsandefe@makemyportfolio.net; 218-625-4931; Tower Hall, Room 2111
Athletics
杰西卡·切里，体育主任， jcherry@makemyportfolio.net; 218-723-5934; Burns Wellness Commons 250
Student Affairs
教务长梅根·佩里·斯皮尔斯， mperryspears@makemyportfolio.net; 218-723-6029; Tower Hall, Room 2142
Financial Aid
崔西·约翰逊，财务援助主任， tjohnson@makemyportfolio.net; 218-723-7027; Tower Hall, Room 1122F;
Visit the 学生账户页面 for policy information about refunds and student charges
家庭教育权利和隐私法
Jeri Collier，注册主任， jcollier@makemyportfolio.net; 218-723-6064; Tower Hall, Room 1123C
警察或校园安全
Ethics Hotline
Faculty, staff and students are strongly encouraged to promptly report suspected violations of standards, 法律法规, or related College policies and procedures to their supervisor, to their vice president or to anyone in management one is comfortable approaching. 学院也有保密, toll free hotline (1-800-477-6064) that can be used to report suspected violations.
第四步:无法解决你的担忧
If a student has followed college policy and procedure as outlined above and still believes maltreatment has occurred, which could include no review process by the department or from a College publication, an adequate explanation of the final disposition did not happen, or there was a noted bias on the part of the decision-maker, 学生可以把事情升级到总统. 提交报告表.
A written response will be sent to the student who initiated the complaint within 30 days.
外部投诉解决方案
If a complaint cannot be resolved at the College level, you may contact the 明尼苏达州高等教育办公室 or utilize the 高等教育委员会投诉程序.
Pursuant to the United States 教育部’s Program Integrity Rule, institutions providing online education are required to provide all prospective and current students contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning within that state. The 针对非明尼苏达州居民的投诉程序 是否由欧宝官网的州外授权实体提供, North Central State Authorization Reciprocity Agreement.
If you believe St. 欧宝官网 is out of compliance with state statutes or accrediting requirements, 请先与欧宝官网联系. We work hard to resolve all complaints and will do our best to address your issue.
请将所有信件寄至:
Diane Vertin，首席运营官
The College of St. 欧宝官网
1200 Kenwood Ave.
Duluth, MN 55811
218-723-6012
800-447-5444
oie@makemyportfolio.net
电传/ TDD 218-723-6790
The College of St. 欧宝官网 has been approved to participate in the National Council for State Authorization Reciprocity Agreements.